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Elements and Performance Criteria

1. Respond to indicator of demand
   • Identify pull of product through work role.
   • Recognise indicator of flow authorisation.
   • Identify production or service required.
2. Make products or deliver service to demand
   • Make product or deliver service as required by ticket.
   • Identify any factors likely to prevent demand being satisfied in own work or work of the team.
   • Take action in accordance with procedures.
3. Update demand information as required
   • Record information on ticket to procedures, as required.
   • Facilitate operation of flow authorisation as part of work.
4. Recommend improvements
   • Examine the operation of the JIT system as it relates to own work.
   • Identify areas for improvement.
   • Identify any additional personal skill requirements to implement JIT procedures.
   • Recommend improvements.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.
Competitive systems and practices include one or more of:	lean operations agile operations preventative and predictive maintenance approaches statistical process control systems, including six sigma and three sigma Just in Time (JIT), kanban and other pull-related operations control systems supply, value, and demand chain monitoring and analysis 5S continuous improvement (kaizen) breakthrough improvement (kaizen blitz) cause/effect diagrams overall equipment effectiveness (OEE) takt time process mapping problem solving run charts standard procedures current reality tree.
JIT requires availability:	precisely when the service, product or operation is to be produced or undertaken in the right quantity and at the right quality.
Product includes one or more of:	a physical product a supporting utility service, such as water, gas and power some other service (e.g. cranes and forklifts).
Indicator of demand includes one or more of:	kanban bin, ticket or similar some other indicator of demand pull which authorises production or movement of an item (in some plants, this may also include authorisation using SCADA software).
Procedures (written, verbal, visual, computer based, etc.) include one or more of:	work instructions standard operating procedures (SOPs) safe work method statements formulas/recipes batch sheets temporary instructions any similar instructions provided for the smooth running of the plant.

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, for one (1) or more JIT procedures, to:

identify the indicators of demand and the flow authorisation system in their own workplace

relate products and services supplied by suppliers and customers to the flow authorisation system

interpret received indicators of demand correctly for quantity, quality and time of delivery

contribute suggestions for improvement.

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Knowledge Evidence

Must provide evidence that demonstrates knowledge relevant to their job role sufficient to fulfil their job role under routine only supervision, including:

JIT methods relevant to own job

relevant indicator of demands for own job

own role in flow authorisation

faults and other issues that may threaten the JIT delivery of own product or service

procedures for recommending improvements.

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